Frequently Asked Questions

It's simple! Once you find an item you like, click the "Buy via WhatsApp" button. This will automatically open a chat with the seller and pre-fill a message with the exact product details, so you can easily arrange payment and delivery directly with them.

We manually review stores to ensure quality. Look for the blue "Verified" checkmark next to a seller's name! However, since transactions happen directly between you and the seller on WhatsApp, we always recommend practicing standard online safety (e.g., paying on delivery when possible).

No, you can browse and contact sellers without an account. However, creating a free Shopper account allows you to save your favorite stores, leave reviews, and get notified about exclusive drops.

Opening a basic storefront on StatusShelf is 100% free, and we take exactly 0% commission on your sales. You keep all the money you make.

StatusShelf acts as a discovery engine, not a payment processor. Customers contact you directly via WhatsApp to place their orders, meaning you get paid directly via Mobile Money, bank transfer, or cash on delivery—whatever works best for your business.

Verified Badges are awarded to sellers who fully complete their profiles, upload clear product images, and maintain a positive track record with buyers. You can request verification from your Seller Dashboard once your store is fully set up.